General Whiteboard Cleaning

Regular surface cleaning is essential for maintaining a pristine environment. It is important to use the appropriate dry erase marker instead of a permanent pen. Additionally, ensure that your eraser is clean. For optimal results, we recommend  a simple eco-friendly solution, a microfibre cleaning cloth, which effectively removes stubborn marks. In cases where permanent writing or tough stains persist, you can try “writing over” them with a dry erase marker as it aids in removal. Please note that ghosting, faint remnants of previous writing, does not indicate a faulty surface.

For stubborn stains, alcohol-based cleaning fluids can be employed, but abrasive cleaners should be avoided. It is advisable not to leave whiteboard marks on the surface for more than 24 hours, as prolonged exposure to external factors such as UV lights and air conditioning can make them increasingly challenging to erase.

Projection Porcelain surfaces are designed for 80% projection and 20% writing. After a presentation, we recommend immediately wiping off any writing with a wet cloth. For optimal cleaning results, Glass and Porcelain surfaces offer excellent outcomes.

New Whiteboards

Many new whiteboards will come with a protective clear plastic sheet covering the markable surface. Make sure that you remove any existing protective cover before attempting to use your whiteboard. You can lightly cut around the trim of the board with a utility knife and use your fingernails to pull up the clear coating. Always clean whiteboards when they arrive new because some residues may be left on the surface from the manufacturing process. Preferably, clean with a microfibre cleaning cloth with a glass cleaner or an alcohol-based isopropyl cleaner. Be sure to completely remove any remaining residue from the board by lightly rinsing it with clean water after cleaning.

General Cleaning Instructions

Erasable markers contain an ink that dries instantly and should be easily erased. After a period of use, a film or haze could develop on the surface of the board, which is the result of the ink residue that might not be completely removed when the board is erased. Even though the film exists, the marker colours remain vivid. The board may be given a thorough cleaning using a spray-on type of glass cleaner. Simply spray the surface and briskly rub with a clean microfibre cloth. Rinse with clear water. Avoid using caustic or abrasive type cleaners. Depending on the quality of your surface, you may also use soap and water, alcohol-based cleaners, glass cleaners, non-abrasive ceramic stovetop cleaners, or non-abrasive bathroom cleaners on your whiteboard. MooreCo porcelain steel whiteboards can be cleaned with any of the items mentioned on this website. Matte surface whiteboards may require “wet erase” to fully erase marks made on the surface—simply spray the surface and briskly rub with a clean microfibre cloth, then rinse with clear water. Avoid using caustic or abrasive cleaners.

Keeping Your Board Clean

If your new board has a label on the surface telling you to remove the protective film, follow the instructions on the label and remove the film at this time. Use glass cleaner to remove any adhesive residue left on the board surface. Erase the surface promptly after use. Do not allow dry erase marker ink to remain on the board for several days without erasing. Clean your dry erase board weekly to prevent marker colour build-up. Use household glass cleaner with a clean, soft cloth to keep your board surface looking new. Use a dry erase marker to colour over areas that are hard to clean. Then erase. The solvent in the ink will frequently clean the soiled area. Removing Permanent Marker from Porcelain Steel.

Permenant Markers

Draw over the entire permanent mark with a high-quality dry erase marker. Wait five seconds for the marker to dry completely; otherwise, the mark may smear. Wipe both marks away with a lint-free or microfibre cloth. If the mark has been dried on for several days, repeat the above steps several times while applying steady pressure with the microfibre cleaning cloth.